Company info: All deals made through this website is between you, the customer, and GlamYou v/ Canteloube 24590 Saint-Genies France Tel 0045 22 86 27 66 CVR No. 31 73 42 58
Order confirmation: All orders are confirmed automatically (by email), and you'll be in max 8 hours on weekdays to receive message by email if there would be problems with supply (backordered / udsolgte articles). You can always follow your order status, follow the link that is specified in your order confirmation, or by accessing your customer account. Order status is at the top left of the order page. Orders to be paid via giro, e-banking or check will be valid for 10 days from order date, then canceled automatically.
Payment: Orders can be paid in the following ways: Creditcards: The graphics at the top right shows what cards we accept. GlamYou v/ uses a payment gateway from QuickPay. Communication with the payment solution is tested by pbs. All map data is sent encrypted. If we are unable to deliver the entire order, we can reduce your payment to the new order total. We can not increase the amount if you want to add one or more product lines. Bank: Nordea Bank Reg.nr. 2103 Account 4380768947 Giro: Card Type 01 (which may account in 1199) account 4380768947 Check: Send to GlamYou v/ Canteloube, 24590 Saint-Genies France Remember to inform the order number.
Delivery: We usually deliver the same day we record your payment. If your order contains ordering goods, but placed the order will be shipped when we can make a single supply. All orders are delivered in future by parcel post via PostDanmark and can be followed in their Track & Trace system. You will receive an email with the package number when sending your order.
Returns: All domestic orders (FR) conferred 4 EUR to cover shipping costs for PostDanmark. We do not charge the shipping costs if your order is more than 120 EUR GlamYou v/ Application Mail business packages. Overseas and foreign destinations will pay the freight in accordance with current tariffs with PostDanmark. These charges are incorporated into our system and you will always get the load stated before ordering. You will never pay more than that of the system constructed.
Return: You have 14 day return / right. Goods must be returned in original packaging. The clothes and shoes must be returned with any hang tags. Goods to be exchanged for a different size, will be exchanged the same day we receive your returned goods. The cost of return shipments of this type held by you. We do not return money back, but we are willing to change for another item at our shop.
Complaints and warranty: There will be 1-year warranty against manufacturing defects on all products. GlamYou v/ exchange or repair if possible defective goods, but we reserve the right to settle a claim by paying its price. The cost of returning items of this type held by agreement by GlamYou v/.
